Average Reviews:
(More customer reviews)We purchased this machine about a month ago.Granted, the first one we received was broken - we had two engineers, a couple of account managers and an IT guy trying to fix it, but they couldn't.We called Amazon and received the working one two business days later.
WOW.I can't tell you how much espresso we've gone through in the past month.The machine is easy to use, and it's actually kinda fun!With one push of a button, you have a professional quality espresso in less than a minute.The milk frothing takes longer, but if you haven't had your espresso yet, it's not too difficult to wait. :)There are three options - espresso (strong), coffee (espresso with a little more water) and long coffee (I looked it up - it's basically a weaker, more bitter espresso with twice the volume of water).I've learned how to make an Americano just like at Starbucks, and it's cheaper and more convenient.Yes, the machine itself is expensive - but I'll get into that later.
I've seen several reviews here that say the Milk Island is useless - all of us at the office think it's a VERY cool gadget.As long as you make sure the light is green and you don't overfill the carafe (the "MAX" line is there for a reason), it works perfectly.We haven't had a single issue.It froths the milk very well, and if you don't like as much foam, you can turn it off before it finishes its cycle.Also, I've seen that "oily" beans supposedly don't work well - we've been through two bags of "oily" espresso beans from Cost Plus and they didn't jam the machine or cause any problems.Yes, we also ordered a bag of the Lavazza Super Crema, but when it's gone we'll just run up the street and get more Cost Plus beans.
I worked it out - a Starbucks latte costs roughly $4.A homemade latte costs $0.40.Taking into account the high cost (and high quality) of this machine, and the number of espressos/lattes we make daily, I figure this machine will pay for itself in about three months.Of course, that isn't such a good thing for Starbucks...but it's great for us!
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Product Description:
Combining advanced technology with ease of use, this fully automatic espresso machine grinds the right amount of coffee, doses, and brews, all at the simple push of a button. The unit's innovative Espresso Plus System allows for adjusting the strength of coffee, from mild to strong intensity, making an infinite variety of coffee drinks possible from just one machine. Whether an Italian "ristretto" or a long coffee, it maintains a truly unique creamy finish. Its drip tray can be raised or lowered electrically with a simple touch, allowing the use of different cup sizes. Even more, the unit's 15-bar pump provides plenty of water pressure for authentic espresso extraction, while its stainless-steel rapid-steam boiler system reduces the time between coffee and steam delivery to just a few seconds. Its exclusive steamer swivels 180 degrees and produces hot water for tea, coffee, or instant soup, plus makes quick work of frothing milk for hassle-free cappuccino and lattes even a novice barista could master.
In addition, the espresso machine features a touch-screen digital LCD control panel with programming information and alerts, an 8-4/5-ounce bean hopper with adjustable ground-coffee dosage from 7 to 10-1/2 grams, and a built-in ceramic burr grinder with adjustable grind settings. Other highlights include a 57-ounce removable water reservoir, a pre-infusion option, an Aqua Prima water filter, a stainless-steel actively heated cup warmer, the ability to make two cups of coffee at the same time, a Gaggia Milk Island accessory connection, and a removable brewing unit for easy maintenance. Housed in impact-resistant ABS plastic with a stainless-steel-finished front panel, the attractive appliance will look great on any kitchen counter. Designed in Italy by Gaggia, one of the most respected names in the industry, the 1500-watt espresso machine measures 14-3/5 by 12-3/5 by 16-2/5 inches.
From the Manufacturer
This classically designed machine features an active cup warmer, an electronic cup life, a bypass doser, a quiet and reliable ceramic burr grinder, the Aqua Prima water filtration system, and more. Use the menu to turn pre-infusion on or off, adjust coffee volume, program water hardness, perform rinsing and descaling cycles, and change the coffee dosage for each drink. Even the display itself can be customized to display words or icons, and the contrast can be increased for easier viewing. The Gaggia Platinum Vision speaks of great espresso, high end design, and luxury.
Features and Specifications
Exterior
Hands down, the Platinum's exterior stands out from the competition. Gaggia incorporated a stainless steel front panel into their design--an element the consumer expects from a high-end appliance.
Exclusive Touch Screen
This feature offers the ability to select a desired function or to enter the programming menu by a simple touch on the screen.
Electronic Drip Tray
With a light press of the "cup lift" button, the machine adjusts the height of the drip tray to allowing the use of different sizes of cups.
Espresso Plus System
Regulate the intensity of your coffee with the simple turn of a dial. An exclusive system allows the user to adjust the body and the intensity of any coffee blend from mild to more intense, depending on the individual's preferences--all while maintaining a perfect crema.
Revolving Frothing Wand
The exclusive revolving frother is always ready to deliver hot water or steam for a menu of drinks such as lattes, cappuccinos, americanos, and more. Mounted on a ball joint, it accommodates any size pitcher and is easy to maneuver.
Ceramic Coffee Grinder
The ceramic burr coffee grinder assures quiet functioning, high performance, and a consistent grind each time. This grinder not only enhances the functions of the machine, but its ceramic construction ensures longevity and flavorful beverages.
Aqua Prima Filter
The Aqua Prima water filter was developed to remove impurities from your water.The result is fresh, clean-tasting coffee every time. The Aqua Prima water filter also reduces the formation of lime scale in the machine, protecting your boiler and brewing components.
Specifications:
One 1300-watt boiler that assures rapid steam
Stainless-steel lined boiler
Espresso Plus system
Digital touch screen with programming information and alerts for: cleaning and descaling, setting water temperature and brewing volume, pre-Infusion and dosage (Opti-Dose system), number of cups brewed
Automatic timer and energy saving mode
Turning cup warmer to on, off, or standby
Stainless-steel front panel
Bypass doser for ground coffee (such as decaf coffee)
Electronic height--adjustable cup tray
Coffee dosage from 7 to 10-1/2 grams
Removable 57 ounce water reservoir
Ceramic burr grinder with adjustable settings
8.8-ounce sealable bean hopper
Removable brew group
Pannarello wand for frothing and steaming
15 bar pump
Actively heated cup warmer holds four demitasse cups
Eight language display choices including English, Italian, German, French, and Spanish
Gaggia Milk Island automatically froths and steams milk
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